Microsoft Networking Services and Network Support 

Serving New Jersey, New York, and Connecticut

Abacus Consulting, LLC provides comprehensive network support and Microsoft networking services utilizing Microsoft and Linux platforms.  Our local service area includes New Jersey, New York and Connecticut, but we provide many services Nationwide and Worldwide using remote support services.

We are a single source for network support services including Strategic Technology Planning, Network Design and Review, Procurement and Vendor Analysis, Network Integration, Deployment and Management, On-site and Remote Support, Training and Emergency Service:

Strategic Technology Planning

As your technology partner, Abacus Consulting provides the guidance to spend your technology dollars wisely. Strategic planning services bring order to the chaos of the multitude of current and emerging technologies that must be evaluated in order to foster the growth of your business. Stop random, wasteful and unpredictable spending. We will construct a plan comprised of realistic goals and reasonable budgets effectively eliminating the indiscriminate spending that occurs in most organizations.

Network Design and Review

A sound network design is fundamental for productivity. Network service outages and interruptions are unacceptable in a production environment. We will design a cost effective, reliable, and fault-tolerant network scaled for present needs and future growth. If you are dissatisfied with your current network, we will review your existing configuration and make recommendations designed to improve reliability and maintain productivity within your organization.

Procurement and Vendor Analysis

Procurement can be a complex process that is often mismanaged by small and mid-sized organizations. Our procurement services will ensure that you obtain the correct products from a reliable vendor at the most competitive price. If you are evaluating products or trying to make a complex decision regarding vendor selection, our vendor analysis services will assist in the objective evaluation of vendor proposals, practices, and terms in order to obtain the deliverables you were promised.

Network Integration, Deployment and Management

The integration of networking infrastructure and the deployment of a Windows based network is a task that requires both abstract knowledge and practical experience. We work closely with your staff to deploy your network quickly and with minimal interruption to the daily operations of your organization. We will provide you with a complete project plan outlining all phases of your network integration and deployment. We will provide a desktop management solution that will reduce support calls, and lower your TCO (Total Cost of Ownership).

On-site and Remote Support

Our support services are without parallel. Why deal with a consulting firm that does not return your calls? We are responsive and effective. We will solve your complex networking, hardware and software issues and do so quickly and courteously. In contrast with many vendors of hardware, we function in a service capacity, rather than a sales capacity. We are interested in a long term relationship with your company as a technology partner, and thus treat each client as if they are our only client. We provide on-site support with very low minimums, telephone support, and remote support via Terminal Services, pcAnywhere, GoToMyPC and our affordable Desktop Remote Support Service.

Training

Your investment in computer hardware and software has no value if your staff does not possess the skills to effectively utilize it. We provide software training for Windows, Network Administration, and dozens of productivity applications. Our mobile training lab enables us to rapidly setup a classroom environment in the comfort of your own office without disrupting your daily operations.

Emergency Service

Abacus Consulting provides emergency service to all of our clients with no monthly fee or additional surcharge. We consider your ability to obtain rapid response fundamental to our business relationship.